I opened a Pepperstone account yesterday. Thought it would be just like IC Markets. Easy!

A Relationship Manager without an Ozzie accent rings me today to have a chat. He does do me one big favour. I've opened an FCA rules 'razor', not an ASIC one. Wrong web site.

"Our support team on live chat will help you switch it over".

Over 1 hour on the phone to Dallas based support. I have to get my email, disassociated from my current account. Then I can open another ASIC account. The cowboy, helps me do this (they don't have names). Helpfully, I get a new URL to start the account opening process again.

The new form, looks very like the old one. I get back on to live chat. Yes, yes, there are lots of similar questions.

I now have 2 FCA regulated 'razor' accounts.

Apparently 'Youssef', who is based in Dallas as well, is going to ring me. At least he has a name. He knows how to fix this says my soon to be ex-RM (who only looks after FCA punters).

I do like the Mac friendly MT4 software. I just can't trade. That's probably just as well at the moment.